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Privacy Policy

This Privacy Policy sets out how AM&T (Allianz Marine & Transit Underwriting Agency Pty Ltd) * collects, stores, uses, and discloses personal information.

Where required by law, we’ll provide you with privacy information (in the form of a Privacy Notice or other privacy disclosure documentation) which is specific to the products or services you want to obtain from us, or specific to your dealings with us.

What is personal information?

Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable:

What kinds of personal information do we collect and hold?

The personal information collected and maintained by AM&T generally includes your name, date of birth, gender, and contact details including your address. We will also ask you for information specific to the product or service you decide to purchase from us, such as details of any property or vehicle being insured.

For some policies, we also collect and maintain sensitive information about you. This may include information about your health, genetics, membership of any trade unions or professional associations and any criminal convictions you may have.

There are some circumstances where you can deal with us anonymously, such as when you are only looking for general information about one of our products or services.

If you have applied for employment with us, we collect your name, address, contact details, current and past employment information, educational qualifications, and professional associations. We also collect information about and proof of your residency status, the name and contact details of your referees and other information required for recruitment purposes. Where we seek your consent to conduct a background check, we also collect details of your proof of identity from you.

In the recruitment process, we may ask you to answer optional questions about your personal attributes including ethnic background and disability information. This sensitive information will only be collected with your consent, and only for the purpose of understanding the diversity profile of applicants and employees and for internal reporting purposes within AM&T, Allianz Australia and the Allianz Group.

How do we collect your personal information?

We collect your personal information from your intermediary in writing, over the telephone, and/or by email. In some circumstances, we may also collect it from:

Unless we are required or permitted by law to collect sensitive information about you, we will only do so by obtaining your consent.

If you nominate individuals to be covered by your insurance policy, you should direct them to this Privacy Policy and make them aware of the content of any privacy notice we provide you.

If you start an online quote or application form and you cancel prior to submitting the online quote or application, the information you have entered up to that point will be automatically deleted.

For what purposes do we collect, hold, and use your personal information?

We collect, hold, and use your personal information to provide our products and services, and manage our business. This may include:

Who do we disclose your personal information to and why?

We may disclose your personal information to others for the purposes specified in the section above. This may include disclosure to:

We will not disclose your sensitive information for any purpose, other than the purpose for which it was collected, or a directly related secondary purpose, unless you otherwise consent.

Certain laws also authorise or require us to collect, use and disclose your personal information. These laws include: Anti-Money Laundering and Counter-Terrorism Financing Act 2006, Autonomous Sanctions Act 2011, Corporations Act 2001, Australian Securities and Investments Commission Act 2001, Personal Property Securities Act 2009, Income Tax Assessment Act 1997, and A New Tax System (Goods and Services Act) 1999.

Disclosure to overseas recipients

In some instances, your personal information may be disclosed to and stored by companies in the Allianz Group, business partners, reinsurers, and service providers (including providers of our virtual online assistant and any online chat function) that may be located overseas. The countries in which these recipients may be located will vary from time to time, but includes Canada, Germany, France, New Zealand, United Kingdom, United States of America, Singapore, and India.

When personal information is shared overseas, there is a possibility whoever receives the information may be required to disclose it under a foreign law.

We regularly review the security of the systems that we use for sending personal information overseas. Any information disclosed may only be used for the purposes of collection as detailed previously and for system administration.

How do we hold your personal information?

We may hold your personal information in a number of ways, including:

Where it has been collected from our or your agent, or our service providers, they may also hold copies of your personal information.

We may combine personal information we receive about you with other information we hold about you. This includes information received from third parties and information collected for different products and services.

Protecting your information

Protecting the personal information we collect is important to us and we take a number of steps to maintain this protection including:

Access to and correction of your personal information

AM&T aims to ensure that your personal information is accurate, up to date, complete, and relevant. If you would like to access, or revise, your personal information, or feel that the information we currently have on record is incorrect or incomplete, contact AM&T via Contact us. On 1300 386 299 or by email at: [email protected].

Making a complaint

If you believe that we have not met our privacy obligations in our handling of your personal information, please  at the email address above.

If you are unhappy with the resolution of your complaint or with the way that AM&T has handled your complaint, you may refer the matter to the Office of the Australian Information Commissioner.

Changes to this Privacy Policy

We may make changes to this Privacy Policy from time to time for any reason. We will publish changes to our Privacy Policy on this page.

* AM&T is a wholly owned subsidiary of Allianz Australia Insurance Limited that is part of the Allianz Australia Group.